Terms & Conditions

BOOKING FEES
We outsource the sale of tickets to a third party. We do this to increase security and protect you from online fraud. As a company we have undertaken a comm...
Tue, 5 May, 2020 at 3:48 PM
CHILD POLICY
Any attendee aged 16 or over requires a full price ticket. Children aged 15 and under on the date of the concert can attend with a child ticket. Please chec...
Tue, 5 May, 2020 at 3:51 PM
REGISTERED PERSONAL ASSISTANT (PA) TICKETS
Any person purchasing an Adult ticket for one of our concerts who requires assistance from a registered carer is entitled to receive 1 discounted PA ticket ...
Thu, 7 May, 2020 at 10:55 PM
REFUNDS
Tickets are non-refundable except in extreme circumstances. Individual refunds are at the absolute discretion of Starlight Concerts. It is the responsibil...
Tue, 5 May, 2020 at 3:55 PM
AVOID TICKET TOUTS
Beware of unauthorised ticket agents (including eBay, Gumtree and Craigslist) – buying from them can be a lot of trouble. You are likely to pay over the odd...
Thu, 7 May, 2020 at 10:56 PM